With Project Services we help organizations improve Customer Experience and Salesforce Implementations. Both the rollout of new Salesforce Platforms as well as improvements and extensions of existing Salesforce Platforms. The Project Services consist of: managing Salesforce Projects, managing Salesforce team (s) and Salesforce activities, communication with stakeholders, realization of objectives, budget, roadmap, planning and risk mitigation.
Let's take a deep dive into your organization, strategy, team, KPI's and your users. In the discovery phase we generate user insights, we plan and ensure that we realize a good connection with your goals and organization.
With user stories we will design solutions around your users and solve user problems in a creative way. This is more then just responding to your business requirements.
We will develop and test with a method that will fit to your team. We are experience with Agile development methods like Scrum and Kanban. Once the tests results show the desired green flags we will prepare your delivery.
We will make sure that we will take care of all the details. It is not only about explaining how it works and getting live on the right moment. It is also about checklists and make sure that we have done it all.
CloudtoShare likes to work Agile with you. We sharpen insights in daily practice and we take into account that new insights will arise along the journey. We are able to quickly adapt a project to a changed situation or wishes. You cannot predict everything in advance. It is the philosophy of 'seeing, feeling and changing'. The project is divided into smaller successful projects, so that a better result can be achieved in an effective manner. It is better to succeed with smaller steps quickly rather than long implementations that fail regularly. For Salesforce development and implementation CloudtoShare uses the 4D model consisting of 4 phases Discovery, Design, Develop and Deploy. For more complex projects and/or organizations, the phases are further broken down where this is important.
We visualizing the work and process steps makes it easy to work together. After all, everyone sees what is being done and in which process step the work is located. This KANBAN method is easy to apply in any organization. The strength lies in visualization and transparency. We work with the software development tool Jira, whereby team members are connected to each other in real time. You do not have to wait until the next meeting, you can continue work immediately because you are connected 24-7 with your team members.
We monitor projects with key stakeholders as agreed. We work with multidisciplinary teams with the participation of client and user. We will stay briefly on the ball with regular reviews. Every time we look together if we are still on the right track. We improve and use insights from everyday practice. The feedback from the user and client is essential in order to be able to make adjustments. We will support you in each stage of your process from discovery to deploy. We strive for a continous improvement process in order to deliver high quality of services.